Services and Devices Available

All Direct Link® devices are monitored 24 hours a day, 365 days a year. All units include an extra emergency call button free of charge. All call buttons are water-resistant, making them ideal for all rooms – even kitchens and bathrooms.

All Units are compatible with digital cable/Voice of Internet (VoIP) phone service. Our units do not risk interference or data loss due to VoIP bandwidth issues.  Additionally you do NOT need a Wi-Fi or cellular plan to use any of our cellular services.

In addition to our comprehensive PERS options, we also provide medication management.

Following is the Direct Link catalogue of PERS options:

MXD/MXDF Landline

Our basic in-home monitoring care, perfect if all you need is a little peace of mind, includes personal help button or fall button.

MXD3G Cellular

Our basic home-monitoring system available on the AT&T Cellular network – perfect for those without landlines, includes personal help button or fall button.               

Belle – Cellular Mobile PERS

Our newest personal care option. For an extra layer of security this device has an attached lanyard, built in Wi-Fi with a simple one-touch button. This PERS provides two-way notification and a 30-day battery life. 

Mobile Care Unit

The Mobile Care Unit is GPS-enabled, 2-way mobile PERS that is water-resistant with a 36-hour life. It will charge in 4-hours and can be taken wherever you go! 

Mobile Help Solo Kit

This cellular/ GPS-enabled kit works at home and away, and the waterproof wrist pendants work with any mobile device. Ideal for seniors or elderly who are at-risk of falls. 

Mobile Help Classic Kit

This cellular base station has 2-way communication with waterproof wrist buttons and/or pendants.

Additional accessories and monitoring options available, please contact your local Caring Hearts® office here for more information.


Manage Multiple Medications Easier!

Did you know approximately 20% of seniors are taking as many as 50 prescriptions every year?** That’s a lot to manage, even for the most organized of us. And it’s critical to be precise when it comes to your prescriptions. Direct Link’s automated medication dispenser is a simple, affordable, and reliable medical alert system solution for managing multiple medications safely and effectively.

 **According to the Alliance for Health Reform


Vital Signs Monitoring

Immediate Readings by Trained Professionals

We’ve all heard the saying, “An apple a day keeps the doctor away.” But regularly monitoring chronic illnesses, such as diabetes, congestive heart failure, hypertension and chronic obstructive pulmonary disease (COPD) really can keep the doctor away, saving time and money while preventing unnecessary ER and hospital visits. All in the comfort of home.

Contact us today to learn more about Caring Hearts Monitoring Services. Or contact your local Caring Hearts® office to schedule a free in-home consultation and discuss your family’s needs.