Exceptional Caregiver Awards

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Caring Hearts Exceptional Caregiver Awards

Celebrating the extraordinary people who make life easier for families across the country.

Congratulations to Hannah Jacques, Our 2017 Exceptional Caregiver of the Year!

Hannah Jacques was named the 2017 Caring Hearts Exceptional Caregiver of the Year at the organization’s national conference in San Diego. Hannah’s clients mention that she truly listens to them and is able to anticipate their needs. She finds this more of a calling than a job and is always certain to emphasize the “care” in caregiving. Also a finalist for the 2016 Exceptional Caregiver Awards, Hannah is very deserving of this honor for 2017. See below to learn more about her story.

Nine other finalists joined Hannah at the national conference. Check out their videos below and know that each Caring Hearts office is committed to always providing exceptional care through  exceptional caregivers.


Thank you to everyone who took the time to nominate a caregiver! We look forward to discovering more stories of exceptional care as we accept nominations for the 2018 Exceptional Caregiver of the Year, which will be awarded at the Caring Hearts national conference in Charleston, SC next May.


Every day, the in-home caregivers at Caring Hearts help the elderly and their families cope with the challenges of health issues and aging. The Exceptional Caregiver Awards showcase some of the best in-home aides from all over the country. 


Congratulations to the 2017 Exceptional Caregiver of the Year Finalists!

In honor of Caring Hearts 20th anniversary, 20 caregivers have been selected as semi-finalists for the 2017 Exceptional Caregiver Awards. Thanks to everyone who nominated a caregiver for the 2017 award! We appreciate the terrific work being done by caregivers all around the country, and making it to the Top 20 out of more than 200 nominations is a remarkable achievement. Congratulations to all of our nominees and this year’s semi-finalists!

Billie Jo Witczak – Allentown, PA

Christine Villa – Corsicana, TX

Debbie Taylor – Pocatello, ID

Diane Borchers – Downers Grove, IL

Doreen Bishop - Palm Harbor, FL

Hannah Jacques - Franklin, TN

Pamela Steele - Altoona, PA

Renee Saxton - Oakland, CA

Sharon Baitari - Tulsa, OK

Tammy Herrmann - Batesville, IN


The 10 Finalists selected from this group include:


Sharon Baitari of Tulsa, OK Franchise Owner Michelle Scott

Sharon seems to understand what most seniors want most—to be recognized and appreciated as a valued member of society. Listening to and interacting with clients might seem like a natural act, but if it was so easy, why is it valued so much in our top caregivers?


Doreen Bishop of Holiday, FL Franchise Owner Debbie Humphrey

Caring Hearts aims to be “your extended family when family can’t be there.” As one of her nominators said, “Doreen is an Angel who walks with us. I speak for my six brothers and myself, we rest easier knowing she is looking over our mother.”


Diane Borchers of Downers Grove, IL Franchise Owner Michael Gonzalez

“Compassion” and “dedication” are the two terms used most frequently in all seven of Diane’s nominations. She takes time to know her clients and treats them with respect. Also, her excellent cooking abilities have proven valuable in helping undernourished clients get their appetite back.


Tammy Herrmann of Batesville, IN Franchise Owner Mike St. Clair

Dependable and versatile best describe Tammy’s approach to Caring Hearts. She will regularly work overtime if another caregiver is unavailable and will do whatever it takes to make sure a client receives care. She also can do everything from running the office to installing and repairing Direct Link products.


Hannah Jacques of Franklin, TN Franchise Owner Robert Harter

As the only returning ECG Finalist from 2016, Hannah has another nine nominations to bolster her candidacy this year. Clients say she is always happy and loves her job, which makes them feel better every time Hannah stops by. Dependable happiness is a good thing in a caregiver!


Renee Saxton of Hayward, CA Franchise Owners Peggy Milne, Mitch Williams

Renee is a life-saver—literally. While getting a client ready for an appointment, the client began to have severe chest pains. Renee called 911, then followed the ambulance to the hospital with the client’s blind wife. Renee then served as the main point of contact for the family for the next 10 hours.


Pamela Steele of Altoona, PA Franchise Owner Lynn Gardini

Pamela leads this year’s finalists with 14 nominations, all from satisfied clients. She’s described as caring and understanding. Perhaps the best compliment from a client was “I miss you the mornings you aren’t here.”


Debbie Taylor of Pocatello, ID Franchise Owner Teresa Nelson

Like all of our finalists, words like “dependable,” “caring” and “compassionate” are used to describe Debbie. At her franchise office, care managers often suggest that “Debbie would be perfect” for a particular client. Unfortunately, there’s only one Debbie and she can only do so much.


Christine Villa of Corsicana, TX Franchise Owners Mark & Lori Thommarson

When you work in the same office as 2016 Caring Hearts and HCAOA Exceptional Caregiver of the Year Betty Bibb, you not only learn from the best but you’re compared to the best, too. Chris lives up to the comparison. Being a caregiver isn’t just a job for Chris; it’s who she is.


Billie Jo Witczak of Slatington, PA Franchise Owners Brian Day, Vicki Crow

Working with a young (49) stroke patient as a client, Billie Jo helped the man make a special wedding anniversary for his wife, who works full-time and is also the man’s primary caregiver. By going the extra mile and helping him execute this much-needed event, she created a lifelong memory for this couple.

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Caring Hearts Caregiver Employment

It’s a special calling to be a caregiver, and we’re always on the lookout for the right people to answer that call. If you’re interested in following in the footsteps of these exceptional caregivers, click below to learn more about our employment opportunities.

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