Network garners 76 awards based on quality of care, client experience
CINCINNATI – March 22, 2017 – Caring Hearts, the leading brand in in-home care, has been named an Endorsed National Provider and a Home Care Provider of Choice by Home Care Pulse. Home Care Pulse is the industry’s leading firm in satisfaction research and quality assurance, serving hundreds of home care businesses across North America.
To be named an Endorsed National Provider a network must excel above the industry service standards, putting them among the top home care providers in North America. That quality is measured through direct feedback from caregivers in the field and from the families they serve.
“This is a network-wide honor,” said Emma Dickison, president and CEO of Caring Hearts. “It’s gratifying first that our commitment to quality is so well communicated and shared across our locally owned offices, and second that that this dedication to service is appreciated by the families who invite us into their homes.”
“I would like to personally congratulate Caring Hearts for earning the Best of Home Care Endorsed National Provider award for 2017,” said Aaron Marcum, founder and CEO of Home Care Pulse. “This award represents the best of the best among the largest home care providers in the country. This prestigious award is only given to national providers who achieve excellent satisfaction scores among their clients, which should be reassuring to those who are considering using Home Helper’s premier services. On behalf of the entire Home Care Pulse team, we congratulate Caring Hearts on their years of providing the best in quality in-home care.”
Local Caring Hearts offices also were widely recognized in the survey, 76 recognitions in the Provider and Employer of Choice. Caring Hearts of San Mateo and Caring Hearts of DuPage Suburbs were individually recognized as Leaders in Excellence.