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Monitoring Services

Great Monitoring Gives Real Independence

We build our homes to anchor ourselves to a place that feels welcoming, safe, and comfortable. Unfortunately, growing older or facing uncertain circumstances means the home can also start to present some obstacles.

Effective monitoring services and medical alert systems provide a safe, secure solution to these obstacles, independence for seniors and others requiring senior care, and peace of mind for those who care for them.

  • If caregiver assistance isn’t needed quite yet
  • When recovering from an injury
  • As a supplement to senior care services

No matter the situation, Caring Hearts is here to offer you the best in monitoring and medical alert services. Call us today at (403) 306-0339 to learn more about your options or to set up a free consultation.

Caring Hearts Monitoring and Care Services: Your Options

When it comes to senior care and monitoring , you may feel the options are either too limited or endless. We’re here to guide you through your monitoring and care options so you can be confident that you’re making the best decisions for your family’s unique needs.

Our monitoring services are designed to provide independence to those who need home care assistance and a sense of security to those who care for them. From personal emergency response systems to an automated medication dispenser to vital signs monitoring, we provide monitoring to supplement and support your loved one’s care.

Starting with Monitoring

In some instances, Caring Hearts monitoring services can be used in place of senior care – a great place to start. You or your loved one doesn’t need what our care services entail, but maybe it’s time for minor, low maintenance assistance.

Adding our monitoring services or medical alert systems in addition to care services provides additional flexibility in caring for a loved one– such as using vital signs monitoring to reduce the time and resources needed for medical care. No matter what the case, we’re here to help find the best options for your family’s needs.

Caretaker wrapping blanket around a senior

Caring Hearts and Direct Link

Stay safe in the comfort of your home with Remote Monitoring products from Direct Link and Caring Hearts. Whether you need a daily medication reminder or the security of knowing that help is available at the touch of a button, Direct Link and Caring Hearts has a product to keep you or your loved one safe and secure.

No one wants to leave the comfort and familiarity of their own home. But sometimes, living alone presents risks that can concern both you and your family. Are you prone to falls? If you needed to get out of the house quickly, would you need some help? Direct Link enables you to remain safe without moving to a retirement center or nursing home.

Any time you need help, Direct Link is as close as your fingertip. Simply push the button on your wrist band or neck cord, and our trained staff will have help on the way.

Direct Link® – Help at the Touch of a Button™

Direct Link® is our national provider of medical alert systems and personal emergency response systems (PERS), empowering seniors to live independently longer while also ensuring safety and security.

  • This is more than just a help button – we have:
  • 24-hour personal PERS devices
  • Fall sensors
  • Automated medication dispensers
  • Vital signs monitoring units

Each Direct Link unit links to a CSAA Five Diamond Certified central station, where staff is specially trained for medical emergency response situations.

24/7 Monitoring

Whether it’s dinner time or 2 a.m., you can get the help you need. Direct Link Personal Emergency Response Systems are monitored 24 hours a day, 365 days a year. When you need help, simply press the button. Your information appears immediately on the computer screen of our monitoring staff. Our staff will contact you through the 2-way speaker and await your instructions.

  • You can instruct us to:
  • Have a neighbour check in on you
  • Dispatch an ambulance
  • Notify a family member of your situation
  • Summon the police or fire department

With Direct Link, you and your loved ones will enjoy peace of mind. The cost is very affordable, at about a dollar a day. Best of all, it is available on a monthly basis. No equipment to buy. No long-term commitments or obligations. And, it is personally installed and maintained by our office.

Direct Link Features

  • You do not need to be a Caring Hearts client to enjoy the security of Direct Link.
  • Your Direct Link is personally installed and tested by a technician from our local office.
  • You get both a necklace and a wrist band, each containing an emergency button. You wear one and place the other in the bathroom in case you need help in the middle of the night.
  • The Direct Link base unit has a rechargeable battery back-up that will maintain service for up to 24 hours in case of a power failure.
  • Our office is automatically notified of any power failure or low-battery signal.
  • No contract to sign. No commitment. One monthly fee with no unexpected charges. 24-hour peace of mind.

Wish for the best and plan for the unexpected. When and if the need arises, Direct Link will be there. Call us today at (403) 306-0339 for a free in-home assesment.

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a short 5-10 minute call to answer any pressing concerns and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Care Plan customized to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.